All Billing and Shipping addresses should match when placing orders, otherwise orders will be rejected by our secondary insurance company. Shipments are defaulted signature required option to ensure your package. Shipments with no signature option selected upon request by the customer, will be left in mail box or at front door (based on customers instructions). Valabasas is not responsible for packages once they are left by shipping company at location of the customers choice.
PLEASE NOTE THAT ONCE THE PROOF OF DELIVERY IS ATTACHED
TO A TRACKING NUMBER ON AN ORDER. VALABASAS IS NOT RESPONSIBLE FOR LOST,DAMAGED, OR STOLEN ITEMS.THE COURIER IS RESPONSIBLE FOR DELIVERING YOUR PACKAGE .
A confirmation email will be sent to you, once your order has been shipped. Please allow 24-48 hours for your tracking information to update.
The shipping company, at its discretion, will attempt one to two deliveries. If someone is not present to accept the package, the shipping company may decide not to leave it at the designated address and the package may be held for pick up at the local office or returned to sender. If your package is not left at the designated address, please contact the designated shipping company’s local office for details.
Note: All shipping details provided are for domestic, US shipments.
Note: Once an order is placed , We CAN NOT CHANGE an address on an order!